Products

The layer most BPOs don't ship.

We outsource the people and build AI products that amplify them. Two in the lineup now: an AI debt-recovery agent on WhatsApp, and Quality Assurance AI that scores and coaches every conversation.

Flagship · In pilot

AI Debt-Recovery Agent

Overdue payments. WhatsApp. Arabic & English. 24/7.

One of our first products, built for lenders and BNPL firms. The agent reaches customers on WhatsApp, negotiates with empathy, and stays discreet. Sits beside human pods, not instead of them.

Channels: WhatsApp conversations in Arabic and English
Tone: Empathetic and discreet, never aggressive
Coverage: 24/7 reach when your desk is offline
Compliance: Designed for GCC data-privacy norms, including UAE PDPL (details with our team)

Techryt Recovery

online

Hi. This is a reminder about your installment due recently. Happy to help you settle it today.

09:14

I can pay half now, the rest next week?

09:16

That works. I'll send a secure link for the first half, and we'll schedule the rest. No pressure, just a clear plan.

09:17

Illustrative product demo, not a real customer exchange.

In build

Quality Assurance AI

Score every call. Coach every agent. Protect every brand.

AI that listens across voice and chat, scores against your playbook, and surfaces coaching moments before quality slips. Built for outsourced floors where brand tone has to stay consistent at scale.

Monitor: Auto-score calls and chats against your QA rubric
Coach: Flag coaching moments and tone drift in near real time
Calibrate: Keep brand voice consistent across every pod and shift
Report: Dashboards your ops leads can act on weekly, not monthly

Full product line

What companies should get from a BPO, not just seats.

Debt-recovery agent

Pilot

WhatsApp collections in Arabic & English: empathetic, discreet, always on.

Quality Assurance AI

In build

Auto-score conversations, surface coaching moments, and keep brand tone consistent across every agent.

Support overflow agent

Roadmap

After-hours and peak-load CX that answers, routes, and hands off cleanly to your outsourced team.

KYC & document ops

Roadmap

Intake, chase, and checklist workflows so back-office pods close loops instead of chasing files.

Workforce command

Roadmap

Visibility into pod capacity, SLAs, and handoffs so outsourced talent feels like an in-house floor.

Client onboarding kit

Roadmap

Playbooks, tone packs, and escalation maps so new outsourced teams go live without a three-month fog.

Talent + products

Start with dedicated pods for sales, support, or ops, then add AI modules as volumes move.