Services

A full BPO floor. Plus products.

Techryt is a full-service BPO: we outsource elite Lebanese talent for sales, support, operations, and creative delivery across the GCC, Europe, and the USA. The difference is we also ship AI products, and we cover development, UI/UX, social, and design under the same partner.

Outsourced talent

Dedicated pods embedded in your stack, as if they sat on your floor. You keep the brand; we supply the capacity.

Hire speed without hiring drag.

Full BPO floor

Outbound sales, inbound qualification, customer support, talent, CRM, back-office, plus creative delivery under one partner.

One vendor. Fewer handoffs.

AI products

Flagship in pilot: AI debt-recovery on WhatsApp. Quality Assurance AI in build. Roadmap agents for support overflow, KYC, and workforce visibility.

Ops that don't sleep when your desk does.

Full service catalogue

Ops floor work, plus creative delivery.

Outbound SDR / BDR

Core

Prospecting, cold outreach, objection handling, and pipeline qualification, logged in CRM and reported daily.

Inbound qualification & appointments

Core

Leads scored against your ICP, nurtured, and booked as confirmed meetings, not names on a list.

Customer support & retention

Core

Multilingual agents trained on your product, tone, and escalations, measured on satisfaction and resolution, not ticket volume alone.

Talent acquisition

Core

Source, screen, and shortlist from our vetted Lebanese talent pool for fast deployment without a local HR team.

CRM setup & optimization

Core

Implement and run your CRM end-to-end: dashboards, automation, pipeline visibility your team actually uses.

Inbound contact centre

Core

Voice, chat, and email queues with Arabic/English/French agents, SLAs, and brand-safe tone.

Technical helpdesk

Core

Product and app support: troubleshooting, ticket triage, and clean handoff to your specialists.

Back-office processing

Core

Data entry, account maintenance, case updates, and the loops that keep funnels clean.

Billing & AR follow-up

Core

Invoice queries, payment confirmation, dunning support, and accounts-receivable chase-downs.

Quality assurance

Core

Call / chat monitoring, scoring, coaching notes, and calibration against your brand playbook.

Workforce & reporting

Core

Shift coverage, occupancy visibility, SLA dashboards, and weekly ops reviews you can act on.

Development

Creative

Web and product engineering beside your ops floor: landing pages, internal tools, integrations, and iteration with clear ownership.

UI / UX

Creative

Research-informed interfaces, flows, and design systems so customer journeys and internal tools stay usable and on-brand.

Social media management

Creative

Content calendars, community handling, and channel execution in Arabic and English, aligned to your brand voice.

Graphic design

Creative

Campaign creative, sales collateral, social assets, and brand-consistent visuals your floor and marketing can ship fast.

The addition

People first. Products and craft beside them.

Most BPOs stop at headcount. We staff dedicated pods, ship AI tools for nights and overflow, and deliver creative work so your outsourced partner covers the floor and the work next to it.

Dedicated multilingual pods in your stack
Outbound, inbound, support, talent, CRM
Development, UI/UX, social, and graphic design
AI agents for after-hours and peak load
Arabic, English, and French coverage
Operating across GCC, Europe, and the USA

Same BPO services. Products and creative included.

Explore products